Frequently Asked Questions
Everything you need to know about your HT Animal Supply order.
How do I determine the correct size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest girth, and back length to ensure a perfect fit for our premium apparel.
What is your return policy for pet fashion items?
We offer a 30-day return policy for all unworn items in original packaging. Please ensure the clothing is free of pet hair and odors to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for those urgent fashion needs.
Are your pet clothes machine washable?
Most of our items are machine washable on a gentle cycle. However, for items with delicate embellishments or luxury fabrics, we recommend hand washing or spot cleaning as specified on the care label.
Do you offer international shipping?
Yes, HT Animal Supply ships our trendy collections worldwide. International shipping rates and delivery times vary based on the destination country.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.